Intake and screening
A public web form plus a staff form for phone, walk-in and email inquiries. Each inquiry is sorted by your own rules, routed to the right person, and flagged for review when an answer is unclear. Out-of-scope requests get a referral draft.
Approvals where you want them
Client emails, document requests and referral notes, written in your voice. You decide which ones wait in a queue for a person on your team to approve and send from your own address, and which go out on their own using wording your reviewer approved once.
Booking and payments
We set up booking through your own scheduling and payment accounts. Clients pick a time, choose phone or video, and pay to hold the slot if you charge for consults. The calendar entry, confirmation and reminders follow.
Report builders
Report builders set up for your own templates and data, in your branding, such as owner rental analyses. Your team supplies the inputs and owns the numbers, then reviews each finished report.
Performance scorecards
A regular one-page summary of the numbers you track, with a suggested fix for each problem it finds. Ready before your weekly meeting.
Branding, websites and marketing materials
Brand guides, logos, a new or refreshed website, brochures and proposals that all look like your company.
Document templates
Proposals, offer letters, guides and summaries set up as reusable templates in your branding. Your own counsel or HR approves the final wording of any legal or employment document.
Outreach drafts
Email sequences to owners, prospects or past clients, with opt-out handling. Every message stays a draft until a person sends it.
Daily digest and follow-ups
A short summary at the time you choose: what came in, what is scheduled, what is waiting on whom and what is overdue. Follow-up drafts are queued when they come due.
Workflow improvements and more
We look at how work moves through your office and set up AI agents to take on the repetitive steps. If it isn't listed here, ask. We scope other workflows on the call.